Scott AFB Pharmacy

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375th Medical Group
Scott AFB Pharmacy
New prescriptions and refills are available at no cost for covered medications for active-duty service members, eligible family members, retirees and their eligible family members.

Activate a Prescription

MHS GENESIS Portal

Call 618-256-9355

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Prescription pickup update
Beginning April 13, 2026, all in-person prescription pickups are completed at the Main Pharmacy. Go directly to the pharmacy dispensing windows. A kiosk ticket is not required for pickup.

Pharmacy Services

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New Prescriptions
Prescriptions are accepted from Scott AFB providers and TRICARE-authorized civilian providers.

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Prescription Refills
Request refills through the MHS GENESIS Patient Portal or by calling the automated refill line.

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Prescription Pickup
Pick up prescriptions at the Main Pharmacy or use ScriptCenter when the medication is eligible.

Filling a New Prescription
The pharmacy accepts prescriptions from military and civilian healthcare providers.

1
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Scott AFB Providers
Your Scott AFB provider may submit your prescription directly to the pharmacy during or after your appointment.

Activate the prescription online using Get in Line.
Call 618-256-9355.
Text “Get in line” to
1-833-444-3741 for non-urgent medications.
Activate the prescription in person at the Main Pharmacy.

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Civilian Providers
Ask your TRICARE-authorized civilian provider to submit the prescription electronically.
Electronic pharmacy name:
DOD Scott Ephcy
NPI number:
1790190940
Written prescriptions may also be hand-carried to the pharmacy, although electronic submission is preferred.
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Activate a New Prescription
A newly submitted prescription must be activated before the pharmacy begins processing it.

Get in Line: Activate your prescription using the
pharmacy Get in Line service
.

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Call the Pharmacy:
Call 618-256-9355.
Secure Messaging:
Send a request through the MHS GENESIS Patient Portal and select
Scott Clinic Pharmacy.

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Request a Prescription Refill

Online Refill
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Log in to the

MHS GENESIS Patient Portal
.
Select the Rx Refills tab.
Select the medications you want to refill.
Choose the available pickup location.
Review the provided ready date and time.

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Phone Refill
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Call the automated refill line at
618-298-7813.
Follow the prompts to request the refill and select an available pickup location. Patients enrolled in text alerts will receive a message when the prescription is ready.
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Main Pharmacy

All in-person prescription pickups are completed at the pharmacy dispensing windows. A kiosk ticket is not necessary for pickup.

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Address
310 W. Losey St.
Building 1530
Scott Air Force Base, IL 62225
Hours
Monday–Friday: 8 a.m.–5 p.m.
Federal holidays: Closed
Second Thursday of each month: Closed 9:30 a.m.–5 p.m.
Prescriptions that are not picked up are returned to stock after
10 calendar days.
A valid uniformed services identification card is required, including for children age 10 and older. When picking up for another person, bring that person’s valid ID, photocopy or digital image of the ID.
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ScriptCenter
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The ScriptCenter is located inside the Base Exchange near Military Clothing.

Address
207 W. Winters St.
Scott AFB, IL 62225

Hours
Monday–Saturday: 9 a.m.–7 p.m.
Sunday: 10 a.m.–6 p.m.
Refrigerated medications, oversized items and certain controlled substance prescriptions may not be available through ScriptCenter.
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Drug Take Back Program

Place eligible unwanted or unneeded medications in the secure medication disposal bin located inside the Main Pharmacy.

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The disposal bin does not accept:

Syringes
Needles
Liquids greater than four ounces

Certain medications appearing on the FDA Flush List may be disposed of by flushing. Follow current FDA instructions for the specific medication.
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Contact the Pharmacy

Commercial:
618-256-9355

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DSN: 576-9355

Automated Refill Line:
618-298-7813
Patient Advocate:
618-256-7655
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Pharmacy hours, procedures and service availability may change. Call the pharmacy before traveling when service availability is uncertain.